Privacy Policy

Your Wellbeing is committed to protecting your privacy when you visit us in person or contact us via our website or other communication channels. This privacy statement outlines the privacy practices for https://yourwellbeing.care, the website for Your Wellbeing.

Our websites are hosted and built on the WordPress platform. The information we collect from you enables us to provide a service. We will only use this information to ensure that we provide an effective service and care for you. We also use your information to ensure the continuity of care required to support your wellbeing.

Who we are

Your Wellbeing is a private healthcare provider offering counselling and wellbeing services. Our registered office is: Hollyfield House, 22 Hollyfield Road, Surbiton, Surrey, KT5 9AL. Our website address is: https://yourwellbeing.care 

What information we collect and how we use it

If you contact us using the contact form on our website, the personal data you consent to share with us includes your name, address, email address and telephone number. We use this information to contact you when responding to your enquiry or feedback.

We require this information so we can provide you with a personalised service. As the service provider, we apply ‘legitimate interests’ as the lawful basis for processing this information. We also require your consent to use this information for your continued care. As the data subject, you can exercise your rights in line with our overarching privacy policy.

Cookies

In order to support you effectively, our website uses cookies to maintain and carry over the information you enter in our contact form. Our website uses cookies that are supported by the WordPress platform. For further information, read the WordPress cookie policy

Cookies can include information about your location, the type of device you are using, and your online browsing history.

Cookies are a technology which can be used to provide you with tailored information from a website. A cookie is an element of data that a website can send to your browser, which may then be stored on your system.

If you leave a comment on our website you can opt in to save your name, email address and website in cookies. This is for your convenience and means that you don’t have to fill in your details again next time you leave a comment. These cookies will last for one year.

Your Wellbeing does not directly make use of cookies, however your data may be used to help us personalise content and services. We may also use it for analytical purposes, such as understanding who our website visitors are and how they browse our website. 

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, if you turn cookies off, some of the features that make your website experience more efficient may not function properly.

Embedded content from other websites

Articles on this site may include embedded content (for example, videos, images and articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. This may include tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

We retain your data for as long as is necessary to provide you the service we offer. Other information can be retained in line with our standard operating procedures (SOPS) and legal obligations. For further information, please contact communications@yourpartnership.uk 

What rights you have over your data

We fully respect and recognise your rights as a data subject. Where we are using ‘consent’ as the legal basis for processing your information, you have rights to withdraw this consent. You also have other rights, such as requesting information to be rectified, stopping any communications, and requesting all information held about you within the context of the EU GDPR and DPA 2018. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

This is to provide assurance that the information collected is processed within the UK/EEA or jurisdiction that is compliant with the GDPR / DPA 2018.